Support
I get a "Protocol Not Registered" error when I click on a Projector in a web pageSOLUTION: You need to update your OliveViewer to version .75 or later. Beginning with OliveViewer .75 a new entry is added to your Windows Registry under [HKEY_CLASSES_ROOT] that allows you to launch the program from a web link. Earlier versions of OliveViewer did not support this. If you already have OliveViewer installed, simply start the program. If automatic updates are enabled (in the "Options > General" menu), OliveViewer will update itself to the latest version. If you selected "Notify me when updates are available" you will get a message asking if you want to update to the latest version of OliveViewer now. Click "Ok" to update to the latest version of OliveViewer. Following the update, restart OliveViewer. The Projector links will now work. If you do not have OliveViewer installed, click here to download and install it now. The first time you run the program it will check for updates to ensure you have the latest software. Follwoing the update (if there is one), restart OliveViewer. The Projector links will now work. <-- Back to Support Home |
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